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Astro A10 Mic Not Working: Proper Troubleshooting

The Astro A10 is a next-generation gaming headset designed for undisturbed immersion. However, a common issue with the headset can somewhat disturb this immersive experience.

You might be asking, why is my Astro A10 mic not working?

A major reason for the Astro A10 mic not working can be due to compatibility issues. Headsets made for a specific console won’t work on a different console. Moreover, outdated drives and OS updates can also make the headset mic incompatible with the device. 

That’s not all. Your Astro A10 mic can have responsiveness issues for a few more reasons. We’ve also shared the troubleshooting process down below. Check out all the possible fixes for your Astro A10 mic issue.

Let’s get going-

Astro A10 Mic Not Working: Troubleshooting

Astro A10 mics are available for various platforms including PC, Mac, PS4/5, and Xbox series. But they are manufactured separately, compatible with only specific consoles and devices. So that means that your Astro A10 headset for PS4 won’t work with Xbox.

Check to make sure that the headset is properly set up with your device. Ensure that the mic is not muted in any way and the volume is set to maximum. 

The cord might not be properly connected to the headset port, resulting in connectivity issues. Ensure that the connectors are properly plugged in. 

You can feel the cable click into place, meaning that it’s properly plugged in. Connecting a headset mic is different from connecting a rock band mic to a PC. Astro A10 headsets require a 1.5m splitter cable for connecting with the PC.

Here’s some 1.5m PC splitter that we recommend for your Astro A10 headset-


These 1.5 splitters are well compatible with Astro A10 headsets and will provide good value.

The Astro A10 headset comes with a flip-to-mute feature. Flipping the mic upwards will mute your microphone. Check if your mic is flipped upwards and muted if your mic doesn’t work.

Some video games like Fortnite might require you to customize your mic settings. Your Astro A10 might need some in-game setup. Or else, the mic won’t work in Fortnite.

Troubleshooting For PS4

Your PS4 might not detect any established connection with the mic of Astro A10. Thus, no audio input settings will pop up in the settings menu of the PS4. Because the console can’t detect any mic, you won’t be able to adjust the mic level.

This happens due to an unusual glitch in the communication or application module in the PS4. The PS4 fails to configure the headset mic, thus, leading to the issue.

Luckily, there is an easy solution to fix this issue. The steps for solving the connectivity issues are-

Step 1: Open the Quick Menu of your PS4 and navigate to the Power option in the left panel.

Step 2: Select Turn Off PS4. Make sure that all other applications are closed before doing so.

Step 3: After the PS4 turns off completely, unplug its power cord. Make sure the light above the power button isn’t blinking before unplugging. Take a few minutes before you plug the cord back in.

Step 4: Turn on the PS4 again and check if the mic is working.

Your Astro A10 mic should be working just fine and will be detected by the PS4. Carefully check if the headphone jack is properly plugged into the PS4. Or else, the mic will only let out static noise from the headset mic.

Troubleshooting For Windows OS

Pinpointing the actual source of the problem is actually easy in Windows OS. You can run a simple windows diagnostic troubleshooter to locate the problem. However, the Windows OS might fail to detect the issue and its source at times. So that leaves you with manual troubleshooting. 

Here’s some essential troubleshooting that can fix your Astro A10 mic problems for Windows OS-

Inspect Sound Settings

One common reason for an unresponsive headset microphone is due to disabled microphone settings. It can happen If another microphone is already connected to the PC. The PC will consider the previous mic to be the default microphone.

Here’s how you can fix it-

Step 1: Press Windows Key + R and open Run. Enter ‘’mmsys.cpl’’ and open the sound settings of the device.

Step 2: Choose the Recording tab from the above panel.

Step 3: Check the headset microphone status. Right-click on the mic and select Enable if the mic status shows ‘disabled’. Once enabled, you will have the option to set it as the default microphone. Make sure to choose your Astro A10 mic as the default microphone.

Step 4: Click Ok and end the operation.

Allow App Access For Microphone

Apps in Windows OS require access to your hardware. The same goes for your headset microphone too. Grant your apps permission to access your Astro A10 headphone.

Step 1: Press Windows key + I to open Windows settings.

Step 2: Go to the Privacy option and select Microphone from the left panel.

Step 3: Enable the Allow apps to access your microphone option. 

That’ll take care of the app accessibility of the microphone. 

Disable Microphone Enhancement

Sometimes, there can be certain enhancement features added to the microphone that can affect its performance. Here’s what you can do-

Step 1: Open Run by pressing Windows Key + R and enter “mmsys.cpl” to open sound settings

Step 2: Navigate to the Communication tab and select “Do nothing”

Step 3: Head back to the Recording tab and double-click on the Astro A10 mic. Go to the Advanced tab and deselect the “Enable Audio Enhancement” option. Also, make sure to untick all the ‘’Exclusive options’’ in the same tab.

Update Audio Drivers

Outdated driver updates can be another reason for the Astro A10 mic to be unresponsive. Not updating your audio drivers makes your system incompatible with the latest hardware.

Updating Windows drivers lets you use your devices with added security and functionality. Moreover, it polishes existing functions and patches bugs.

Update the Operating System To The Latest Version

Windows OS needs regular updates to introduce new features and patch recurring bugs. These updates don’t only stabilize the OS, but also work to improve hardware and software compatibility.

Your Astro A10 mic might not find itself compatible with older versions of the Windows updates. So you need to get the latest Windows update to get your headset to work properly. To update your windows-

Step 1: Open Windows settings by pressing Windows Key + I.

Step 2: Go to Windows Updates and select “Check For Updates”. Windows will automatically check for available updates for your PC. Install the updates after downloading them and you are good to go.

Your Astro A10 headset mic should be working after properly implementing all the above troubleshooting. If you’re still having issues with your mic, contact Astro customer service for technical support.

A similar approach can be taken if your Astro A40 fails to work. Just follow the above troubleshooting and you will be good to go.


Question: What drivers do Astro A10 use?

Answer: Astro A10 comes with ASTRO Audio that provides 40mm drivers. This driver is ‘’’ Tuned for Gaming’’ and offers perfect precision. The driver also offers additional enhancements like voice-balancing, flip-to-mute, in-line volume control, and many more!

Question: Are Astro A10 open-back headset?

Answer: Sadly, the Astro A10 is not an open-back headset. Unlike other entries of the series, the Astro A10 comes in a solid build. There are no plates offering options for open or closed back listening. You can’t remove the mic and the ear cups don’t swivel.

Question: Will an AUX cord work with Astro A10?

Answer: An AUX cord will allow Astro A10 and A40 headsets to connect to Xbox and PS4. It will use a 3.5 mm jack to connect to the consoles. The AUX cord will let you use both the microphone and the headphone functions.


Now you know what to do if your Astro A10 mic is not working. Try out each troubleshooting separately and check if the problem is fixed.

With that said, we hope you were successful in fixing your headset mic issue. 

Have a great day!