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PS4 Gold Headset is Crackling: A 5-Step Solution

Imagine playing a game together with your friends on PS4. Then they start yelling at you because your audio is dropping. What an embarrassment, huh?

What exactly should you do when finding your ps4 gold headset crackling?

Firstly, try checking small connection issues. The problem might be related to the receiver, sound volume, or the cord. If not, holding down the mute or PS and Share buttons are useful hacks. You can also refer to your PS4’s Party Settings and General Settings to fix this. 

Still confused? It’s okay, we got your back! Here, we’ll elaborate on these 5 steps so you can easily fix the issue by yourself!

Why is My PS4 Gold Headset Crackling?

When you first encounter this, you might think the company is to blame. However, that might not be the case. For instance, apple headphones’ used with PS4 also buzzes sometimes. This happens despite Apple being a different company. 

Technical problems might actually be the cause of your headset crackling. So, in the 5 steps given below, we’ll try several fixes on a trial and error basis.  Let’s read on!

Step 1 of 5: Solving Minor Issues

Sometimes the crackling can arise from small things you’ve been doing wrong. 

Let us remind you of those!

Sometimes, when you raise the volume too much, it results in crackling. But it’s not a permanent problem. So, try lowering your volume and using the headset then. 

Plug it in for some hours before raising the volume again. We assume 4-5 hours would do. This might get rid of the crackling.

Another mistake could be that you didn’t place the USB cord properly. So, make sure that it’s pushed all the way inside. This might help as well.

If you’re not satisfied with your current USB cord, you can change it. After all, a USB cord of good quality can serve multiple purposes. Here are our top recommendations of them-

Product 1
Product 2
Product 3

Choose any one of them wisely based on your budget and quality!

Finally, your router and the receiver might be too close. This often causes interference in audio. This is why we’re recommending at least a 15 feet distance between them. If the room doesn’t have that much space, consider moving your PS4 to another room.

These easy solutions can fix the annoying issue just like that!

Step 2 of 5: Resetting the PS4

Is none of the above solutions working? It’s alright, let us now show you a hack. First, press and keep holding the ‘Mute’ and ‘VSS’ buttons of your PS4 simultaneously. While holding on to them,  shift the position of the power switch. Change it from position 1 to position 2. 

This is one of our most helpful hacks because it resets your PS4. Thus, the technical errors are solved.  

Step 3 of 5: Holding Down the PS and Share Buttons

If resetting doesn’t solve the issue, it’s time for another hack! Pull out all the wires from your PS4. After that, hold on to its ‘PS’ and ‘Share’ buttons simultaneously. 

You’ll see a white light at the top edge of your PS4 that’s flickering. Nothing to worry about! Let go of those buttons. Then, start pressing and holding them again. This time, you’ll most likely see a bluish constant light there. 

This indicates that your problem is probably solved. So, plug the wires back into your PS4 and test it out! This technique refreshes your device.

Step 4 of 5: Adjust Party Settings

Apart from the crackling issue, the ps4 gives users other problems as well. There are times when the PS4 doesn’t even recognize the headset USB!

For this, you need to peer into your PS4 settings. Turn on your PS4 and go to the ‘Party’ tab. Then, press the ‘Party Setting’ option. When you see an ‘Adjust Microphone level’ option, click that. Adjust the microphone level to a higher one. 

After that, return to the ‘Party’ tab once more. Similarly, go to the ‘Party setting’. This time, choose the ‘Party Privacy’ option instead. There, you’ll be told to adjust the microphone level. Raise it and you’ll hear no more crackling!

Step 5 of 5: Adjust Regular Settings

If the issue is not with the ‘Party’ Setting, explore the regular settings of the PS4. After all, you can do a lot of things in your PS4 Settings Menu

For this, enter the ‘Settings’ menu. Choose the ‘Devices’ and ‘Audio Devices’ options respectively. Then, pick the ‘Output Device’ button. 

When you choose that, you’ll see your headset is connected to the controller initially. So, you need to change that to the ‘TV or AV Amplifier’ options. Now, your headset is connected to the TV or AV Amplifier. 

This time, go back to the ‘Output Device’ tab. Click it again. You’re now to choose what you’ll connect your headset with once again. Now, you need to connect it back to the Controller again. Do it by choosing the ‘Controller’ option.

Changing options this way and turning them back to normal helps in such issues. Because glitches in the PS4 sometimes cause the crackling problem. 

Hopefully, this solution along with the rest mentioned above will surely help!


Question: Why does my PlayStation Gold Headset keep disconnecting?

Answer: The problem most probably lies in your USB connection. Press and hold the ‘reset’ button of your USB stick for a second. Then, pressing and holding the ‘VSS’ and ‘Mute’ buttons simultaneously might solve it. Also, you can try changing the USB port to a different one. 

Question: Why is my PS4 Headset static?

Answer: A headset is perceived as ‘static’ if the user experiences too much background noise. The side tone level being too high is the cause of this.

Question: Does the PS4 gold headset work on PS5?

Answer: Any headsets connected to an audio jack or USB port will work on PS5 too. For instance, any Gold Wireless Headsets or even Platinum Headsets will work on PS5.


That’s about it from us. These are the 5 steps to solve the problem of your PS4 Gold Headset crackling.

One tip that we want to offer you is to get over-ear cushions of the right size. Buying them would make your PS4 gaming experience more comfortable. Plus, they’ll reduce the crackling to a great extent as well! 

Good luck with fixing your headset!